Terms of Service (ToS)
Effective as of July 27, 2026 • Last updated: July 27, 2026
1. Official Service Provider Details
2. Scope of Service
GetSalonFlow is a cloud-based Software as a Service (SaaS) platform providing online appointment scheduling, calendar management, client CRM directory, and dedicated website creation tools for beauty professionals, salons, hairdressers, nail technicians, and estheticians worldwide.
3. Account Registration & Subscription Tiers
Service providers can register and choose between Free, Pro, and Max subscription tiers. Pro and Max plans unlock premium features including custom mobile-optimized websites, custom domain routing, team management, and loyalty reward programs.
4. Billing & Payment Terms
Subscriptions are billed on a monthly or annual basis. Payments are settled via direct bank transfer (OTP Bank or Revolut Bank) using the mandatory reference code specified in your invoice (e.g. GSF-XXXXXX). Upon receipt of payment, your plan will be approved and activated within 24 hours.
5. Cancellation, Refunds & 30-Day Money-Back Guarantee
You can cancel your subscription at any time directly within your Dashboard. Your subscription will remain active until the end of your paid billing period. First-time subscribers of annual Pro or Max plans are eligible for a 30-day money-back guarantee by contacting support@getsalonflow.com.
6. Rules of Conduct & Content Responsibility
Subscribers are solely responsible for the accuracy and legality of all business descriptions, pricing, photos, and client notes uploaded to their platform profile. Using the service for illegal activities, fake appointments, or unsolicited spam messages is strictly prohibited.
7. Limitation of Liability
We strive to maintain a 99% annual service availability (SLA). The service provider is not liable for third-party cloud infrastructure outages. In any event, total financial liability is capped at the total subscription fees paid by the client in the 3 months preceding the claim.
8. Governing Law & Dispute Resolution
These Terms of Service are governed by European Union and Hungarian law. Any legal disputes shall be settled by the competent courts of Hungary or EU consumer arbitration bodies.